You have made the decision to go freelance or start traveling the world as a digital nomad. Or better yet, you need some side hustle to get some extra bucks. Good for you! Maybe you know how to do what you do best, but do you know how to be a better freelancer? We've asked our top-earning freelancers and independent professionals to tell us the 5 unknown or underused freelancer tools of the trade to help you become a money-making machine!
These tools enable the best freelancers to keep their focus on their job while maintaining a smart and sustainable workflow and customer acquisition, retention or succession.
You may know some of them, or even use them for your projects. But today, we will explain how you can use these platforms and tools to work for your savings account!
Let's cut to the chase and start explaining these golden freelancer tools:
1. Hubspot - Know Your Customers with CRM
HubSpot offers a full stack of software for marketing, sales, and customer service, with a completely free CRM at its core.
Basically, it helps you organize your prospects and client base and act on it either with its ad management, automation or funnel management.
Freelancers usually excel at what they do, but not very much so in client management and lead generation part. This is where a CRM like Hubspot comes into the picture. It's free, and it's one of the best SaaS for sales & marketing.
Hubspot shines its awesome light of customer relations management upon the best freelancers who utilize its free functions, be it with constant contact and detailing the insight they've gathered like:
- Who've they talked with as stakeholders or decision-makers,
- When they are going to need the services or
- When their annual budget is getting set so they can drop a message with another helpful tool, Mailchimp.
2. Mailchimp - Keep Engaging with Marketing Automation
Mailchimp is a marketing automation platform and an email marketing service: And probably you've heard it up until now, right?
If not, let's cut it short. Sending manual emails is all good and well, but you need to step up your game if you want to achieve that upper 5-figure annual income as a freelancer.
With Mailchimp, in sync with Hubspot, you can send customized and segment-related email campaigns that will have an impact on your new customer acquisition AND retention rates. Mailchimp offers its services for free up to 1.000 contacts.
After that, it's at what we call a "reasonable" price range, but if you are a developer or someone who can tweak around technical platforms like Mailgun, those can be your alternative choice, too.
EXTRA: Rimuut - Make Yourself Tax Deductable by Issuing VAT Invoices!
You know the drill: Invoicing is a pain in the sides and you don't want to register a business or become incorporated. But, brands usually go for freelancers who can issue valid VAT invoices (which we've covered in this blog post) and easier to pay. Here, Rimuut gives freelancers the perfect way to do both! Create a virtual company (with Company-as-a-Service model) for free, issue VAT invoices so your clients can deduct that payment from their VAT charges and voila! You are loved by all your customers <3
Start a Virtual
3. Zendesk - More Than Ticketing: Customer Succession
Zendesk is a suite of support apps that helps transform your customer service into agents for customer retention and lead source. Well, you are on your own and you have not so many customers to give support? That doesn't matter.
Freelancers that are using Rimuut to invoice their customers reported that using Zendesk as a means of bug-tracking and revision tool and knowing the platform ourselves pretty well, that's a genius move! This way, you can actually direct customer feedbacks and revisions on applicable projects to "Ticket Forms", forcing users to give sufficient information for you to process and solve.
Unlike other tools, Zendesk comes with a small price, but all in all, it's a small price to pay to get the revision process in a systematic funnel!
4. Zapier - Automate Your Menial Tasks
Connect the apps you use everyday to automate your work and be more productive. 1500 apps and easy integrations - get started in minutes. That's Zapier's value proposition: Much like it's predecessor IFTTT, Zapier lets you choose triggers and actions: "Do this in this app if this kind of situation arises in this app."
Don't underestimate this kind of power under the right hands: Many freelancers use Zapier as a quick solution in between their platforms: Got a revision ticket from Zendesk? Post it in Trello and send an email thru your Gmail, count the number of revisions and put it as a note in Hubspot.
This and many other ways to automate and integrate your tools to remove the menial workload you might have, create a more fast-paced communication with your customers and keep track of what you are doing in general.
Zapier's free version lets you create two-stepped Zaps and a limit of 1.000 tasks a month. This is pretty generous when compared to what you can actually achieve in the free plan.
5. Boomerang - Follow-up Your Way To Success
Boomerang for Gmail lets you take control of when you send and receive email messages; no more forgotten emails, unanswered quote requests or follow-ups!
Boomerang has been used by our freelancers for two main purposes: Automatically send reminders to their customers in a set number of days as a means to remind them, and to keep their inbox clean and 100% responded.
It's free to use and believe us when we say that you'll have a lot of rooms in your head with a cleaner inbox.
Now you know how the top 100 freelancers in Rimuut with more than USD 90.000 annual revenue make their services top-notch, sustainable and a legit career. With these tools in your arsenal, make the most of your freelance career sky-rocket!